We recommend joining all sessions on a desktop or laptop computer. Smartphones and iPads or other tables are not recommended due to their functionality limitations and small screens.

We also recommend downloading/installing the Zoom Client as this will maximize all features and capabilities.

Log into each session at least ten minutes early; this will ensure you are on time and present for the full workshop – you need to be present during the entire session to earn CEUs.

Use the Whova platform to find the Zoom links for the workshops you are attending. Upon the completion of the workshop, you will need to complete an evaluation to earn CEUs. The evaluation form is found under “Rate This Session.” These evaluation forms will be available after the completion of each session.

Make sure the name displayed on Zoom matches the name on your registration. If the name is incorrect on Zoom, go to “Participants,” hover over your name, and click the “Rename” button. You may need to click “More” first to see this button. This is especially important to earn CEUs for the workshop.

Please mute your audio throughout the summit. This helps avoid unwanted background noises that may distract other participants. You can mute or unmute using the buttons on your screen, or by using the following keyboard shortcuts:

• Windows shortcut for muting/unmuting: Alt+A
• Mac shortcut for muting/unmuting: Command+Shift+A

We respectfully request you turn off your video at all times unless prompted by presenters/panelists. You can turn video off or on using the buttons on your screen, or by using the following keyboard shortcuts:

• Windows shortcut for turning video on/off: Alt+V
• Mac shortcut for turning video on/off: Command+Shift+V

Position your camera properly. If you turn your video on to participate or ask a question, be sure it is in a stable position and within the “signing” window. Doing so helps create a more direct sense of engagement with other participants.

You can raise your hand or use other reactions in a webinar or meeting.

• In the meeting/webinar controls, click Reactions , then click Raise Hand  . The host will be notified that you’ve raised your hand.
• In the meeting/webinar controls, click Lower Hand to lower it, if needed.

You can also chat with other participants when the feature is enabled.

Chat with everyone

1. While in a meeting, click Chat  in the meeting controls.
2. In the To: drop-down menu, select Everyone.
3. Enter your message in the chat window.
4. Press Enter to send your message.

Send a private message

If the host has enabled private chat, participants can communicate with each other privately in the meeting. Hosts can’t see private chats between participants. 

1. While in a meeting, click Chat  in the meeting controls.
2. In the To: drop-down menu, select the participant you want to chat with directly.
3. Enter your message in the chat window.
4. Press Enter to send your private message.
   Your message will appear in the chat window indicated by a (Direct Message) notification above the message.

Please limit distractions and avoid multitasking. Turning off notifications, closing or minimizing apps, and muting your phone will help you focus on the sessions. You’ll also retain the information better if you wait until after the event to reply to emails or text messages.

Several common Zoom keyboard shortcuts are listed below:

Mute/unmute audio

• Windows: Alt+A
• Mac: Command+Shift+A

Turn video on/off

• Windows: Alt+V
• Mac: Command+Shift+V

Raise hand to ask a question

• Windows: Alt+Y
• Mac: Option+Y

Display/hide chat window

• Windows: Alt+H
• Mac: Command+shift+H

Display/hide participants panel

• Windows: Alt+U
• Mac: Command+U