In a blog I wrote last month titled, 17 Frustrations Deaf and Hard of Hearing Individuals Experience In Healthcare Settings, I shared it is critical to review and revise your communication access policy and internal procedures to fix any outstanding communication access barriers Deaf and Hard of Hearing individuals face. In this post, I’m going to […]
In last month’s blog post, I shared my wife and I had a positive experience in accessing communication during her outpatient surgical procedure. While we had a positive experience, we know this is an exception, not the rule. While unfortunate, a perfect example was one of the largest medical providers in the Chicagoland area denying […]
Last week, my wife, Jennifer, had outpatient surgery (she’s quickly recovering and has a follow-up appointment with her doctor in a few days). A week before her surgery, Jennifer contacted the hospital and requested an on-site interpreter. However, the day before the surgery, the hospital staff called me and shared they were not sure if […]
My wife and I have a “love and hate” relationship with an online grocery ordering service from one of the largest grocery store chains in the Chicagoland area. Shopping online for food and other necessities we need is a time-saver. However, as deaf individuals, picking up our order at the store has been anything but […]
Candidates for public office spend thousands, if not millions, on campaigns to secure public office. However, one simple oversight could cost them thousands of votes. A poll conducted by 2axend of more than 100 people shows more than 72 percent of Deaf, DeafBlind, Hard of Hearing and Late Deafened individuals will not vote for a candidate that […]