In a blog I wrote last month titled, 17 Frustrations Deaf and Hard of Hearing Individuals Experience In Healthcare Settings, I shared it is critical to review and revise your communication access policy and internal procedures to fix any outstanding communication access barriers Deaf and Hard of Hearing individuals face. In this post, I’m going to […]
My wife and I have a “love and hate” relationship with an online grocery ordering service from one of the largest grocery store chains in the Chicagoland area. Shopping online for food and other necessities we need is a time-saver. However, as deaf individuals, picking up our order at the store has been anything but […]
A couple of months ago, I had lunch with a DeafBlind gentleman, one who is a nationally renowned DeafBlind advocate. At one point during lunch, I signed the word “recognize,” to which my fellow diner pointed out something that I had not consciously realized: the sign I had been using for years for “recognize” (click […]