Assessments

Bridge the Gap Between Your Current State and Desired State

We offer customized qualitative and quantitative assessments designed to pinpoint the best and most practical course of action for your organization to deliver user-centric experiences to Deaf and hard of hearing individuals.

Our assessments include, but are not limited to the following:

Communication Accessibility Assessments

Collaboratively, we will identify your organization's current state in satisfying your Deaf and hard of hearing employees and customers’ various communication needs and preferences.
Organizational Compliance Assessments

Our team will list your organization’s potential exposures and areas of organizational non-compliance as it pertains to Deaf and hard of hearing individuals’ communication accessibility experiences.
Policies and Procedures Assessments

We will determine the efficacy of your organization’s existing communication access policies and corresponding procedures in adhering to Deaf and hard of hearing individuals’ legal rights listed in civil rights laws.
Organizational Climate Assessments

Our team will assess how various stakeholders, including Deaf and hard of hearing customers and employees, perceive your organization’s efforts to promote diversity, equity, inclusion and accessibility.
Deaf Cultural Awareness Assessments

We will evaluate your organization’s existing capacity to deliver culturally appropriate and sensitive services to Deaf and hard of hearing individuals.
Facility Condition Assessments

We will identify how your facilities’ current deficiencies may pose potential legal risk and impact Deaf and hard of hearing individuals’ safety, well-being and user-experiences.
User Experience Assessments

Our team will uncover how Deaf and hard of hearing individuals perceive digital and physical interactions with your brand.
Community Relations Assessments

We will assess whether your outreach and engagement with the Deaf and hard of hearing community is effectively building brand trust and loyalty.

We can also create customized assessments to fit your organization’s needs. For more information, please contact us.

We’re continuously thinking about the big picture. By taking a holistic approach, we’ll help you consider all aspects of the user experience in ways that will benefit everyone.

A One-Size-Fits-All Assessment is Never Ideal

Regardless of the industry your organization is in, we will develop a customized assessment that fits your organization’s specific needs. Below are some of the industries we work with: