Strategic Planning

Build on Your Strengths and Opportunities for Growth

From initial conceptualization to implementation and on-going evaluation of your strategic planning initiatives, we work with you to best position your organization to deliver user-centric experiences to Deaf and hard of hearing individuals.

Our strategic planning approach is a three-step, sequential process:

Roadmap Development

After conducting assessments to understand your current state, we break down the big picture into milestones and map out measurable, actionable steps for your organization to implement.
Roll-Out Management

Our team will then work with you to implement necessary deliverables and resources designed to improve Deaf and hard of hearing individuals’ experiences with your organization.
Performance Evaluation

After implementing a customized strategic action plan, we’ll work with you to measure performance metrics, identify areas of strengths and opportunities for improvement, and review and adjust goals.

We’re consistently thinking about Deaf and hard of hearing individuals’ experiences to help you deliver optimal interactions at every touchpoint.

Drive Optimal Employee and Customer Experiences

At every step of the strategic planning process, we can help you identify opportunities to elevate Deaf and hard of hearing employees and customers' experiences with your organization.

Our strategic planning solutions include, but are not limited to:

Accessibility Planning

We work with you to enhance organizational compliance with disability rights-laws and facilitate a culture of accessibility that augments Deaf and hard of hearing individuals’ experiences with your organization.
Hiring, Onboarding and Retention Strategy

Our team will work with yours to develop a comprehensive plan to effectively recruit, retain and promote Deaf and hard of hearing individuals within your organization.
Stakeholder Communication Strategy

We collaborate with your team to design a communication plan that builds awareness, generates organizational buy-in, and informs stakeholders of their roles in the implementation of changes.

If you don’t need a fully fleshed-out strategic plan, we can provide support on certain aspects of the strategic planning process to ensure you have all of the information you need to move forward and make sound business decisions. For more information, please contact us.

When you deliver user-centric experiences to Deaf and hard of hearing individuals, everyone wins.

Determine the Best Way Forward with Precision

Our team brings a combination of industry-specific expertise, insight and solutions to position you to accomplish your vision of success. Below are some of the industries we work with: