These comments hit home.

Unfortunately, they happen more often than you may realize.

Click here to download a PDF version of the document.

—

Image Description: The document title, “Comments that Deaf and Hard of Hearing Individuals Perceive as Insensitive.” The comments are as follows:

1. “We will not be providing captions. However, we’ll be happy to provide you with a transcript afterwards.”
2. “An interpreter on stage will divert attention from the speaker.”
3. “Captions will be a distraction for other patrons.”
4. “We forgot to submit the request to the interpreting agency.”
5. “We’re sorry the captions did not work well, we’ll try better next time.”
6. “Bring a family member to interpret for you.”
7. “None of our videos are captioned, we’ll just give you a credit for your next purchase.”
8. “We can’t afford the accommodations you’re asking for.”
9. “We’re not going to get an interpreter for our meetings… it’s alright if you don’t join us.”
10. “We didn’t get you an interpreter because you can read lips.”
11. “It’s okay if we don’t have an interpreter, (John Doe) will take notes for you.”
12. “You achieved so much despite being Deaf!”
13. “You don’t look Deaf.”
14. “You speak really well for a Deaf person.”
15. “I’ll tell you later… it’s not that important.”

In the footer, www.2axend.com and the 2axend logo are displayed. Underneath the 2axend logo is “Copyright © 2020 2axend, LLC. All rights reserved.”